This page includes the following terms:
General terms and conditions
Precruitment terms and conditions
Cloud-based software solutions (SaaS)
Privacy Policy
Affiliates terms and conditions
General terms and conditions
Effective Date: 23/04/2026
These Terms and Conditions ("Terms") govern the provision of services by Insightechs Int Ltd ("we", "us", "our") to the client ("you", "your").
By engaging our services, you agree to these Terms.
1. Services
We provide services including, but not limited to:
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Website design and development
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Digital marketing services
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Business consulting and planning
Specific services, deliverables, timelines, and fees will be set out in a separate proposal, quotation, or Statement of Work ("SOW"). In the event of conflict, the SOW shall take precedence.
2. Client Responsibilities
You agree to:
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Provide accurate, complete, and timely information
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Respond promptly to communications and approvals
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Ensure you have the legal right to use any materials supplied to us
We are not responsible for delays caused by your failure to meet these obligations.
3. Fees and Payment
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Fees are as outlined in the agreed proposal or SOW
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Payment is due within 15 days of invoice unless otherwise agreed
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We reserve the right to:
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Charge late payment fees
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Suspend services for overdue payments
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Unless otherwise stated, all fees are non-refundable.
4. Web Development Services
Where applicable:
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Deliverables and functionality will be defined in the SOW
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A reasonable number of revisions will be provided as agreed
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Final approval must be provided before project completion
Ownership
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Upon full payment, ownership of final deliverables transfers to you
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We retain ownership of pre-existing materials, frameworks, tools, and methodologies
We are not responsible for:
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Third-party hosting or infrastructure failures
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Security issues arising from third-party software or client actions
5. Marketing Services
We provide marketing services on a best-efforts basis.
You acknowledge that:
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We do not guarantee specific results (including traffic, leads, or revenue)
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Outcomes depend on external factors beyond our control
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Platform changes (e.g. search engines, social media) may affect performance
Advertising spend remains your responsibility unless otherwise agreed.
6. Consulting Services
All consulting services are provided in good faith.
However:
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You remain solely responsible for business decisions and outcomes
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We do not guarantee results or performance
Our services do not constitute legal, financial, or regulated advice.
7. Intellectual Property
Unless otherwise agreed in writing:
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We retain ownership of all pre-existing intellectual property
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You are granted a licence to use deliverables upon full payment
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Custom deliverables become your property after full payment
8. Data Protection
Both parties agree to comply with applicable data protection laws, including UK GDPR.
Where we process personal data on your behalf:
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You act as the data controller
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We act as the data processor
You are responsible for ensuring that any data shared with us has been lawfully obtained.
9. Confidentiality
Both parties agree to keep all confidential information secure and not disclose it to third parties without prior consent, unless required by law.
10. Limitation of Liability
To the fullest extent permitted by law:
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Our total liability shall not exceed the total fees paid by you.
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We shall not be liable for:
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Indirect or consequential loss
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Loss of profit, revenue, or business
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Nothing in these Terms excludes liability for:
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Death or personal injury caused by negligence
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Fraud or fraudulent misrepresentation
11. Termination
Either party may terminate services by written notice.
We may suspend or terminate services immediately if:
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You breach these Terms
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Payment is overdue
Upon termination:
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All outstanding fees become immediately payable
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Work completed up to termination will be invoiced
Cancellation:
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By requesting services to begin on the agreed date, you acknowledge that your right to cancel is waived once work has commenced.
